Wagering Requirement / Rollover
The number of times you must bet your bonus amount before you can withdraw any winnings derived from it. A 10x rollover on a MYR 100 bonus means you must place bets totalling MYR 1,000 before cashing out.
📌 Example: You claim a 100% bonus of MYR 200 with a 10x wagering requirement. You need to bet a total of MYR 2,000 (MYR 200 × 10) before withdrawing bonus-derived winnings.
Maximum Bet During Bonus
When using bonus funds, there is typically a cap on the maximum bet you can place per round or per spin. Exceeding this cap can void your bonus. Most Malaysian platforms set this at MYR 250–500 per bet.
📌 Example: If the max bet cap is MYR 500 while using bonus funds, placing a single RM 600 spin could result in your bonus being forfeited, even if you win.
Game Contribution Rate
Different games contribute different percentages toward your wagering requirement. Slots typically contribute 100%, while table games like baccarat or blackjack may only contribute 10–20% of each bet staked.
📌 Example: A MYR 100 bet on a qualifying slot = MYR 100 toward rollover. A MYR 100 bet on baccarat (10% contribution) = only MYR 10 toward rollover.
Bonus Expiry
Every bonus comes with a validity window — typically 7, 14, or 30 days from the date of claim. If you don't complete the wagering requirement within this window, the bonus and any associated winnings are forfeited.
📌 Example: You claim a bonus on 1 January with a 14-day expiry. You must complete all wagering by 14 January or the remaining bonus balance is removed.
Sticky vs Non-Sticky Bonus
A non-sticky (or 'cashable') bonus can be withdrawn once wagering is complete. A sticky bonus stays in your account permanently as wagering credits — only your net winnings above the bonus amount can be withdrawn.
📌 Example: Non-sticky: After completing wagering, you withdraw both your original deposit and winnings. Sticky: After completing wagering, only winnings above the bonus amount are withdrawable; the bonus itself stays in the system.
Maximum Cash-Out (Bonus Cap)
Some bonuses place a ceiling on how much of your bonus-derived winnings you can withdraw. Even if you win MYR 5,000 from a bonus, the max cash-out might be capped at MYR 1,000 or 5x the bonus amount.
📌 Example: You claim a MYR 100 bonus with a 5x maximum cash-out. Even if bonus play generates MYR 2,000 in winnings, you can only withdraw up to MYR 500 (5 × MYR 100) from those winnings.
KYC (Know Your Customer)
KYC is the identity verification process required before large withdrawals. You'll typically need to submit your MyKad or passport. This protects you against fraud and ensures payouts go to the right person.
📌 Practical tip: Complete your KYC verification early — it avoids delays when you're ready to withdraw. Most Malaysian players are verified within 24 hours of submitting valid documents.
Always read the T&C before claiming any bonus. If anything is unclear, our 24/7 support team is happy to walk you through the terms in plain English before you commit.
